Refund requests must be made within 24 hours of purchase.
Requirements:
- Email the correct regional support address
- Include your account email and order number
If contacted within the 24-hour grace period, you will receive a refund.
Important:
- This rule applies only to tickets purchased directly on liveyourkpopdream.com
- If you purchased through a third-party ticketing site, you must contact them directly.
After 24 hours, all sales are final.
Refunds for tickets or merchandise will take 7–9 business days to appear in your bank account.
Refunds will be issued to the original payment method used for purchase. If your card has been canceled or is no longer active, please contact your bank or payment provider for guidance on receiving your refund, as this is outside the control of Studio PAV.