Upgrades are allowed only when going from a lower to a higher tier for the same concert.
Steps:
1. Email the appropriate regional support team to confirm eligibility:
USA Tours:
help@liveyourkpopdream.com
LATAM Tours:
latam@liveyourkpopdream.com
Europe Tours:
europe@liveyourkpopdream.com
APAC Tours:
apac@liveyourkpopdream.com
SHOWKASE Tours:
info@kpopshowkase.com
2. Purchase the higher tier ticket
3. Email both new and old order numbers.
Once confirmed, the original ticket will be refunded.
Important:
- Only applies to tickets purchased on liveyourkpopdream.com.
- City changes are not allowed.
- Upgrades are NOT possible if the higher tier is sold out.